Lee Pfab, Executive Director

(650) 493-2361 ext 26 |

Lee was appointed Executive Director in March 2021. She began her career as a Program Leader and is now a dedicated community leader with over 30 years of non-profit experience. Staff and volunteers consider Lee a focused, strategic, growth-seeking professional. She is known for caring deeply about supporting professional and personal growth. She expects excellent results, but also encourages people to find a healthy work-life balance. Lee is strategic and avoids being stuck in a box. She is not afraid to explore innovated ways to support staff, balance a budget or serve the community. Her favorite weekend activities always include her fur baby. They enjoy spending time outdoors and bingeing the latest streaming series.



Lisa Lewis-Cogswell, Director of Learning, Development & Culture

(650) 493-2361 ext 11 |

More about Lisa Coming Soon....






Dicie Hinaga, Chief Financial Officer

(650) 493-2361 ext 13 |

Dicie joined PACCC as their Chief Financial Officer in 2015, bringing with her over thirty years of experience gained from technology sector finance roles. As the agency's Chief Financial Officer, she is responsible for managing the agency's annual budget and directing accounting, treasury, investor relations, risk management, tax, and audit operations at PACCC. She holds a B. S. degree in Business Administration from San Jose State University.




Erin Fox, Human Resources Generalist

(650) 493-2361 ext 18  |

Erin was named Palo Alto Community Child Care's first-ever Human Resources Generalist in July 2020. Over her many years with PACCC, she has had the pleasure of serving on several committees and participating in, as well as facilitating, numerous professional growth opportunities. Erin began her career with PACCC as Assistant Director at Ellen Thacher Children’s Center in 2008. In 2015, she reached her ultimate career goal when she was promoted to Site Supervisor. However, her professional growth didn’t stop there – an opportunity arose to shift gears and spread her wings to provide agency-wide support as Recruitment and Substitute Coordinator. This position naturally morphed into her current role of HR Generalist during the COVID-19 pandemic, when her knack for compliance and attention to detail was truly able to shine. Although she was new to the realm of HR, Erin was eager to continue growing both personally and professionally, while bringing her early childhood education experience right along with her. It’s all about relationships!

Erin is a Bay Area native, born in San Jose, and spent the majority of her youth in Fremont. She attended California State University, Chico where she earned her BA in Child Development with a Minor in Criminal Justice. Most importantly, she learned how to thrive with the right amount of work-life balance. Erin is dedicated to everyone she serves through her work. She is also very passionate about movies, music, family, baseball/softball, good food and playing with her daughter.


Melissa Townsend, Infant-Toddler/Preschool Program Coordinator

(650) 493-2361 ext 19 |

In 2019, Melissa was appointed Infant-Toddler & Preschool Program Coordinator. As Program Coordinator she oversees PACCC's eight infant-toddler and preschool programs, working closely with center staff to ensure that our programs provide exceptional care and education to children and support the needs of families.

Melissa began her journey at PACCC by playing a pivotal role in ensuring a smooth transition when Mini Infant Center (MINI) first became a PACCC program in 2009. After seven years as the Director of MINI, she became PACCC's first Recruitment and Substitute Coordinator in 2015.

Melissa holds a B.S. degree in English from California State University East Bay and has been working in the early childhood education field since 2003. She supports professional development at PACCC by participating in the successful development and implementation of the Reflective Teaching Discussion Groups (RTDG) and the Center Partnership Program (CPP). Melissa is also a certified Outdoor Classroom Project Specialist.


Jill Higareda, School–Age Program Coordinator

(650) 493-2361 ext 16 |  

Jill was appointed to the position of School-Age Program Coordinator in June 2021. As Program Coordinator, she oversees PACCC’s eleven school-age Kids’ Clubs across Palo Alto’s elementary school campuses, as well as the summer camp programs we offer.

In 2011, Jill began her PACCC journey as the Assistant Director at El Carmelo Kids’ Club. She then became the Center Director at Hoover Kids’ Club in 2013 and has spent the last eight years there. Over her time with PACCC, Jill has been actively involved in agency-wide efforts by participating in the Wellness Committee, actively conducting observations across all PACCC centers with the Environmental Rating Scale (ERS), and serving as the Summer Camp Program Assistant.

Jill holds two B.A. degrees; Child and Adolescent Development with a School-Age emphasis and Japanese Language from San Francisco State University. She also has a Master’s in Teaching and holds a Multiple Subject Teaching Credential from University of San Francisco.